Testimonies from the IT Engineers Part Four

In the world of cybersecurity, there are many specialist roles for many varied tasks. Adversary Emulators who provide a “sparring partner” for untested systems and programs. Security Analysts who examine systems for security vulnerabilities and monitor them, and Security Engineers who provide them the tools and means to do so. Software Security Engineers who design and program firewalls and breach-detection systems.

But, like any combined effort, none of it is accomplished quickly, easily, nor at all, without logistics and support-staff. And that’s what IT Engineers provide: general-purpose aid with password-recovery, account-creation, and account-resets on private systems, as well as fixing computer-hardware problems. Sometimes, they even install firewalls and various security-systems. They are the custodians and groundskeepers of the cybersecurity world, hence their workplace being called the Network Operations Center (NOC). The IT Engineers of the Leahy Center answer client-requests, and internal roadblocks, for all of these issues, and more, daily. Let’s hear from some of them, now…


From Jahseem Maxwell:

Hello, my name is Jahseem Maxwell. I am an IT Network & Systems Engineer at the Leahy Center for Digital Investigation. IT Network & Systems Engineers are essential to the success of the Leahy Center because we are the multi-tool of the organization. Being a senior in Cybersecurity while pursuing a minor in Digital Forensics allows me to cross-reference a multitude of applied concepts that work hand in hand with one another in the field while also allowing me to implement these concepts into my work. As I develop my penetration-testing skills and vulnerability analysis, the Leahy Center empowers me to practice System Administration & Computer Networking with real-world applications and implications.

I chose to work at the Leahy Center because of the opportunity to work with other individuals who flourish in this field, while applying concepts from the classroom into the real-world atmosphere.

From Nico Tullio:

Hello, my name is Nico Tullio. I work at The Leahy Center for Digital Investigation as an IT NOC Engineer. NOC Engineers are responsible for providing support to Leahy Center clients in the form of taking calls and replying to tickets via email. In the long term, engineers have several projects and smaller tasks that are continuously worked on while awaiting responses from clients.

Coming into Champlain I had heard great things about The Leahy Center and knew I wanted to get involved. I started as an IT Intern and have moved my way up to the NOC Engineer position. So far it has been a great experience, being able to have hands-on experience in the field, alongside my education. Overall, it is very rewarding and I am glad to be a part of the IT team.


In the world of cybersecurity, and the world we live in, at large: you never solve the big problems without first solving the small ones. At the end of the day, somebody has to build that bridge if you want to march your army over the river. Without your friendly neighborhood IT Engineers, very few problems in the world of industry would get solved in a timely fashion, and the jobs of other cybersecurity and digital forensics specialists would be made twice as difficult. The Leahy Center’s own IT Engineering team are always ready to lend a hand, within and without.

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Written by James Kallenbrum ‘23  // Professional Writing

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